Mike Miller

Product owner for core platform capabilities supporting ADP's next-generation global HCM platform.

• Own product strategy, roadmap, prioritization, and execution for core platform capabilities powering ADP's next-generation global HCM platform.
• Lead platform investments supporting 200,000+ monthly active users, 250+ enterprise clients, and 500+ developers across 10 countries.
• Direct product vision and delivery for the UI engine, design system, developer tooling ecosystem, globalization services, and 10+ shared backend platform services.
• Reduced application UI load times by 90% through platform modernization initiatives, improving performance and user experience at enterprise scale.
• Led development of fully automated UI translation and localization capabilities, enabling more efficient global product deployment.
• Launched an enterprise Org Chart Export platform enabling automated PowerPoint and PDF generation for organizations with 50,000+ employees, including end-user customization and developer/client governance controls.
• Coordinate roadmap planning, backlog prioritization, sprint planning, capacity management, and cross-team dependencies across 2+ engineering teams of 5-10 engineers each.

Scaled platform adoption and owned roadmap inputs across enterprise clients, developers, and internal stakeholders.

• Scaled platform adoption from roughly 10,000 users and single-digit enterprise clients to six-figure monthly active usage across 250+ clients.
• Partnered with engineering, UX, architecture, and client stakeholders to balance customer needs, platform scalability, technical debt reduction, and long-term product strategy.
• Established prioritization inputs from client feedback, platform analytics, performance metrics, developer needs, and engineering capacity.

• Led developer experience initiatives, platform adoption programs, technical education, and product feedback loops for enterprise developers.
• Served as a strategic bridge between engineering teams, product organizations, and platform consumers, influencing platform direction through customer and developer insight.

Led growth, student experience, and internal product initiatives, including SectionsCRM.

• Led development of SectionsCRM, a custom admissions and student lifecycle platform used by 5,000+ users across admissions, marketing, operations, instructors, and prospective students.
• Increased lead-to-application conversion from 33% to 50% and lead-to-enrollment conversion from 1.5% to 2.2% within three months of launch.
• Increased daily contact rates from 15% to 20% by redesigning admissions workflows and lead management processes.
• Fully automated student onboarding across 5+ institutional services, replacing manual provisioning workflows.
• Doubled landing page conversion rates and increased acquisition performance by 200% through experimentation, user behavior analysis, and funnel optimization.
• Improved student retention to 90%+ through engagement and lifecycle management programs.

Independent software studio developing consumer iOS products in sports and health technology.

• Founded an independent software studio focused on consumer mobile applications in sports and health technology.
• Lead product discovery, roadmap planning, UX design, analytics strategy, monetization planning, and software development for Hxckey and Modify.
• Developing Hxckey, a live NHL scores and analytics iOS app, and Modify, a health and recovery-focused iOS app planned for launch.

• Consulted with clients across web development, design, marketing strategy, and digital product execution.